The information we will collect about you includes: your name, address details, delivery address details, telephone numbers, email address, payment details, vehicle details (in order to correctly identify parts for you)

The information we hold will be accurate and up-to-date (assuming that the information you give us is also accurate and up-to-date). You can check the information that we hold about you by emailing us at info@status-vw.co.uk. If you find any inaccuracies we will delete or correct it according to your wishes.

The personal information which we hold will be held securely in accordance with the law. We use technology to track the visitors progress through our site and to process orders. This can include using "cookies" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information stored in this way cannot be used to identify you personally and is deleted on closing your browser.

All transmission of sensitive data to and from STATUS VW is conducted under PGP Encryption, enabled by a certificate issued by the PGP Corporation. PGP is the industry standard secure interface for internet transactions every day.

Information that we receive about you, obtained from on-line orders and catalogue requests is not passed to any third parties except where necessary to deliver your order.

We use couriers UPS,  TNT and Royal Mail to deliver your order. Your name, address, telephone number and email address details are held on the couriers' computers in order that they can deliver your order to you. Only when formally requested to do so by the law would we release any information about you and then only to a law-enforcement agency. We hope that you understand the details of our privacy policy and are happy to explain any aspect of it in detail to you.